No customer app required
Guests join from any phone browser via QR. Nothing to install, ever.
WhatsApp
Queue management without another app
Your customers shouldn't download an app just to wait.
Quelez helps restaurants, clinics, temples, and service businesses streamline customer queues using QR code and WhatsApp. No app download required for customers.
THE PROBLEM
Better queue management starts with removing obstacles, not adding them.
Less waiting. Less frustration. More flow. That's Quelez.
Traditional queue
- Long lines out the door
- Frustrated, restless customers
- Staff constantly interrupted
Queue apps
- Download an app first
- Register & enable notifications
- Low adoption, abandoned carts
The Quelez way
Quelez
- Scan a QR — done
- Live updates on WhatsApp
- Everyone joins instantly
HOW IT WORKS
Five steps. Zero downloads.
The whole journey happens through a QR code and WhatsApp - the apps your customers already have.
PRODUCT TOUR
Experience Quelez in action
Real-world Quelez mobile interfaces - from operator controls to Whatsapp conversations.
Run the whole floor from one board
Every guest, every token, every state - Waiting, Seat Ready, Seated, Completed - updating live as you tap.
- Live updates with every interaction
- Accessible on mobile, tablet, and web
- Color-coded token status tracking
A live snapshot of your front desk
Waiting customers, average wait, guests served and message credits — at a glance, in your pocket.
- Real-time status synchronization
- Runs across mobile, tablet, and desktop
- Smart color-coded token workflow
Updates land where customers already are
Position, wait time and the “you’re next” ping all arrive in WhatsApp. No app, no account, no missed call.
- No downloads or registrations
- Live queue position updates
- Instant notifications and alerts
Know exactly how the day went
Wait times, peak hours, guests served and walkaways — turned into clear trends you can act on before the rush hits.
- Wait time breakdowns. Average wait time.
- Customers served
- Live view wait count, Served, No Show, Cancelled
Close the loop after every visit
Guests rate their experience in one tap on WhatsApp — star scores, quick tags and comments roll straight into your dashboard.
- One tap star rating after they’re served
- Submit detailed review using WhatsApp
- Track satisfaction trends.
FEATURES
Everything the front desk needs
A complete queue and guest experience platform - built to be simple for staff and invisible for customers.
WhatsApp queue updates
Position, wait time and call-ups delivered to the chat they live in.
QR-based queue entry
Print one code per door, table or counter.
Real-time guest management
Waiting, Seat Ready, Seated, Completed.
Feedback collection
One-tap ratings after every visit.
Operational analytics
Wait times, no-shows and busy hours.
Instant Alerts
Get instant Alerts on WhatsApp
Credit-based pricing
Prepaid bundles, no subscriptions.
INDUSTRIES
Built for every place people wait
If there’s a line, there’s a better way to run it. Quelez adapts to how your front desk works.
Restaurants
Waitlists & table turns
Clinics
Patient queues, no chaos
Hospitals
OPD & department flow
Temples
Darshan crowds at scale
Retail stores
Service counters & pickups
Service centres
Appointments & walk-ins
Hotels
Check-in without the line
Event venues
Entry & will-call queues
BEFORE VS AFTER
The difference customers feel
Before Quelez
- Manual tracking on paper & memory
- Staff interrupted to give updates
- Customers confused about their turn
- Walk-aways and missed opportunities
After Quelez
- Automated, token-based queues
- WhatsApp keeps everyone informed
- A better, calmer guest experience
- Full operational visibility & data
ANALYTICS
Insights in your pocket
Waiting customers, wait times, guest trends and feedback - a live operating picture of every location, right on your phone.
Waiting customers
8
Average wait
14min
Guests served today
142
Avg feedback
4.8
PRICING
Simple. Transparent. Credit based.
The platform is free to use. You only buy credits when you notify a guest - prepaid, no subscriptions, and credits expire only after 90 days.
STARTER
Best for new Businesses.
₹400
100 credits
₹4.00 per credit
Most popular
VALUE
Best for growing venues.
₹750
₹1,000
250 credits
₹3.00 per credit
BULK
Best for larger menu with higher customer visits
₹2,000
₹4,000
1000 credits
₹2.00 per credit
Need more credits? Contact us for volume discounts - from just ₹1 per credit.
Every bundle includes the full platform
Prices exclusive of 18% GST · UPI, cards & net banking
QR queue entry - no customer app
Live queue, dashboard & analytics
Instant Alerts & Updates to WhatsApp
Collect Customer Feedback Effortlessly
Stop managing queues.
Start managing customer experiences.
Launch Quelez in less than 30 minutes. Book a demo and we’ll set up your first queue with you.
No customer app
Free to start
Live in 30 min
Book your demo
2 minutes. No card required.
Trusted across every kind of front desk
“Guests stopped crowding the host stand the week we switched. They get a WhatsApp and just show up when it’s their turn.”
“No app meant no friction. Adoption was basically 100% on day one because everyone already has WhatsApp.”
“We run six branches off one dashboard now. Wait times dropped and our feedback scores went up.”